Refund policy
Every product sold by L&L Digital Services LLC is a one-time digital purchase. We offer a money-back guarantee on every product and add-on:
- 7 days from the purchase for buyers outside the European Union.
- 14 days from the moment you receive access for buyers in our EU markets (🇧🇬 Формулата на подаръчните кошници, 🇨🇿 Metoda dárkových košů, 🇨🇿 Metoda čokoládových bomb, 🇩🇰 Chokoladebombeformlen, 🇩🇰 Surdejsformlen, 🇭🇺 A Csokibomba Módszer, 🇭🇺 Az Ajándékkosár Módszer, 🇵🇱 Formuła Bomb Czekoladowych, 🇵🇱 Formuła Koszy Prezentowych, 🇵🇹 A Fórmula das Bombas de Chocolate, 🇵🇹 A Fórmula dos Cabazes de Oferta, 🇷🇴 Formula Coșurilor Cadou).
The refund is full and you do not need to explain the reason. It applies to the main product, checkout add-ons and post-purchase offers, each one independently.
How to request it
- Email soporte@creativaacademia.online from the address used for the purchase, with the date and amount of the charge.
- We reply within 2 business days.
- The money is returned to the same payment method. Card refunds usually appear within 5–10 business days, depending on the bank.
Limits
We may decline a refund only in case of repeated purchases followed by systematic refund requests, or when the purchased material is redistributed to third parties.
Charges you do not recognise
Our charges appear on card statements as L&L DIGITAL SERVICES. If you do not recognise one, email us with the date and amount and we will identify the purchase; if the charge was not made by you, we refund it. You can always contact your bank as well.
Guarantee by market
| Brand / market | Product | Language | Currency | Refund guarantee | Payments |
|---|---|---|---|---|---|
| 🇺🇸 The Gift Basket Formula | The Gift Basket Formula | English | USD (AUD, CAD, GBP or NZD by buyer country) | 7 days | Stripe |
| 🇵🇱 Formuła Koszy Prezentowych | The Gift Basket Formula | Polish | PLN | 14 days (EU) | Stripe |
| 🇷🇴 Formula Coșurilor Cadou | The Gift Basket Formula | Romanian | RON | 14 days (EU) | Stripe |
| 🇵🇹 A Fórmula dos Cabazes de Oferta | The Gift Basket Formula | Portuguese | EUR | 14 days (EU) | Stripe |
| 🇭🇺 Az Ajándékkosár Módszer | The Gift Basket Formula | Hungarian | HUF | 14 days (EU) | Stripe |
| 🇧🇬 Формулата на подаръчните кошници | The Gift Basket Formula | Bulgarian | EUR | 14 days (EU) | Stripe |
| 🇬🇧 The Gift Basket Formula — UK Edition | The Gift Basket Formula | British English | GBP | 14 days | Stripe |
| 🇨🇿 Metoda dárkových košů | The Gift Basket Formula | Czech | CZK | 14 days (EU) | Stripe |
| 🇺🇸 The Chocolate Bomb Formula | The Chocolate Bomb Formula | English | USD (AUD, CAD, GBP or NZD by buyer country) | 7 days | Stripe |
| 🇵🇱 Formuła Bomb Czekoladowych | The Chocolate Bomb Formula | Polish | PLN | 14 days (EU) | Stripe |
| 🇵🇹 A Fórmula das Bombas de Chocolate | The Chocolate Bomb Formula | Portuguese | EUR | 14 days (EU) | Stripe |
| 🇨🇿 Metoda čokoládových bomb | The Chocolate Bomb Formula | Czech | CZK | 14 days (EU) | Stripe |
| 🇭🇺 A Csokibomba Módszer | The Chocolate Bomb Formula | Hungarian | HUF | 14 days (EU) | Stripe |
| 🇹🇷 Çikolata Bombası Formülü | The Chocolate Bomb Formula | Turkish | TRY | 14 days | Stripe |
| 🇩🇰 Chokoladebombeformlen | The Chocolate Bomb Formula | Danish | DKK | 7 days (EU) | Stripe |
| 🇺🇸 The Tea Bomb Formula | The Tea Bomb Formula | English | USD (AUD, CAD, GBP or NZD by buyer country) | 7 days | Stripe |
| 🌎 Mi Curso de Bombas de Té — El Taller de Marcela | The Tea Bomb Formula | Spanish (Latin America) | USD (or local currency by buyer country: MXN, COP, CLP, UYU and others) | 7 days | Stripe |
| 🇺🇸 The Sourdough Formula | The Sourdough Formula | English | USD (AUD, CAD, GBP or NZD by buyer country) | 7 days | Stripe |
| 🇩🇰 Surdejsformlen | The Sourdough Formula | Danish | DKK | 7 days (EU) | Stripe |
Last updated: 2026-11-12