Delivery policy

All products are digital. Nothing is shipped physically.

• Guides, courses, templates and recipe packs: immediate access after payment, by email to the address entered at checkout, through an online members area or download links.
• Done-for-you brand and website services (optional post-purchase offers in some markets): the buyer answers a short questionnaire; the finished work is delivered by email within the time stated on the offer page, counted from the moment the answers are received.
• Website Care Plan (English market only, for brand-service customers): 12 months of hosting and maintenance, one payment, no automatic renewal.

If you did not receive access within 1 hour, check your spam folder and email soporte@creativaacademia.online: we resend it.

Last updated: 2026-11-12